Solution to today's outage
2015.11.15
TimeHut

Dear Customer,

We have found out the reason for today's outage.

Our cloud service provider - Amazon - performed an update to one of the services we used unexpectly. However, there was not a strategy for our apps to react to this change. So our apps connect to our servers using outdated address, which lead to the 'request timeout' problem. After we found out the reason, we contacted with Amazon immediately, unfortunately, they can't reverse the change. We are sorry that you may need to take some time to help us fixing this problem.

For Android Users

Please update your Peekaboo Moments to 4.3.2 on Google play.

For iOS Users

Please update your Peekaboo Moments to 4.2.1 on App Store.


We are deeply sorry for today's outage. Your support is our motivation to make Peekaboo Moments better.


Peekaboo Moments

July, 27th

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